ID creation/ Scheduling procedure

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  3. ID creation and reservation procedure

We will guide you through the process of creating an ID, scheduling an exam, and making changes.
You will need Prometric ID to schedule an exam. If you do not have Prometric ID, please create one first.

ID creation

The ID you create can be used for all exams conducted by Prometric (with the exception of some exams).
Please keep your ID and password safe.

Step1: ID creation

Click "Create ID here" on the dedicated page for Test you are taking.

Step2: Check the precautions

Please check the notes on obtaining ID.

Step3: Confirm consent terms

Please check the terms and conditions for obtaining an ID.

Step4: Register your email address

Please enter a valid email address.
If you have already created Prometric ID, the ID will be sent to your registered email address.

Step 5: Confirm email address

Please check that the email address you entered is correct.

Step6: Password setting

Please enter your password between 6 and 14 alphanumeric characters.
Uppercase and lowercase letters of the alphabet are distinguished.

Step7: Enter personal information

Please enter your name, phone number and address.

  • Please enter all items using letters and numbers.
  • Please enter 30 characters or less for each address.
  • Symbols other than @, _, /, and spaces cannot be entered.
  • Please ensure that your name exactly matches the name on Identification Document.
  • If you cannot enter enough characters in the first and last name fields, please use the middle name field.

For more information on entering your name, please see "Notes on creating Prometric ID."

Step8: Confirm input contents

Please check the personal information entered.

Step9: Registration completed

Prometric ID will be sent to your registered email address.

Step10: Prometric ID confirmation

Please check Prometric ID written in the email sent from "[email protected]".

Test Scheduling

Step 1: Check the exam date

Please check the exam period and reservation period on the exam page, and check Test Center schedule during the exam period under "Exam Schedule."

Notes

  • The ● on the dates indicates the dates of the event and does not indicate seat availability.
  • Even if it is displayed as , reservations cannot be made outside of the exam period.

Step2: Login

You can go to the login screen by clicking "Login" on each exam's dedicated page.

If you do not have a Prometric ID, please create one first.

Step3: Test reservation

Click "Scheduling Test."
If you have any Test Scheduling, they will be displayed on this screen.

Step 4: Confirm registration information/agreements

Please confirm your agreement to the test terms and conditions and Prometric ID registration information.

Step5: Exam selection

Select the exam you want to book.
Even if you make a mistake with the test subject or language, you cannot change or cancel your reservation after it has been made. Also, test fees will not be refunded.

Step6: Special item input

Some of the information you enter (such as your date of birth, gender, and nationality) will be displayed on your score report, so please enter it correctly.

Step7: Date/time/ Test Center search

Select the desired test date and area and click "Search for Test Center" to display available Test Center and available seats.
The available seats are displayed in different colors according to the exam start time. Please select the exam start time of your preferred Test Center.

Step 8: Upload your face photo (if taking the exam in Japan)

If you are taking the exam in Japan, upload a photo of Candidate face to be displayed on Confirmation Letter.
If you register a photo that does not meet the standards, you may be refused entry to the test on the day and it may not be used as proof of passing.
Also, you cannot change your photo after the reservation is completed.

Step9: Payment method selection

The available payment methods will be displayed.
The payment methods you can choose differ depending on the country where you are taking the test. For more information, please see "Payment methods by country".

When using a credit card

Please check the terms of use and agreement before entering your card information.

If you use an e-wallet

Follow the on-screen instructions and enter your information.

If using Paypay

Follow the on-screen instructions and scan the QR code.

If using Voucher

Please enter your Voucher number.
If the expiration date has passed, it cannot be used.

Step10: Reservation completed

Once payment is complete, your reservation is complete.

After logging in, you can check the exams you have booked.
Confirmation Letter will be displayed until the day of the test. If you need it, please save the data before the test date.
Reservation changes can be made up until the change acceptance deadline.
If you take the exam in Japan, you can issue a web receipt after the exam.

Confirmation Letter

You can print out Confirmation Letter that includes your test reservation details, what to bring on the day, and a map of Test Center.

change

Please log in to the dedicated page for the exam you wish to change and click "Change".

Notes

  • If the deadline has passed, changes cannot be made.
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