ID creation/ Scheduling procedure

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  3. ID creation and reservation procedure

We will guide you through the steps to create an ID, reserve, change, and cancel your exam.
Prometric ID is required to schedule an exam. If you do not have a Prometric ID, please create one first.

ID creation

The ID you create can be used for all exams conducted by Prometric (with the exception of some exams).
Please keep your ID and password safe.

Step1: ID creation

Click "Create ID here" on the dedicated page for Test you are taking.

Step2: Check the precautions

Please check the notes on obtaining ID.

Step3: Confirm consent terms

Please check the terms and conditions for obtaining an ID.

Step4: Register your email address

Please enter a valid email address.
If you have already created Prometric ID, the ID will be sent to your registered email address.

Step 5: Confirm email address

Please check that the email address you entered is correct.

Step6: Password setting

Please enter your password between 6 and 14 alphanumeric characters.
Uppercase and lowercase letters of the alphabet are distinguished.

Step7: Enter personal information

Please enter your name, phone number, and address.
Please enter all half-width alphanumeric characters.
Please enter the address within 30 characters for each item.
Symbols other than @, _ / . Space cannot be entered.

Please make sure that your name exactly matches the name written on Identification Document.
If you cannot enter the number of characters in the first name/last name field, please use the middle name field.

For more information on entering your name, please see "Notes on creating Prometric ID."

Step8: Confirm input contents

Please check the personal information entered.

Step9: Registration completed

Prometric ID will be sent to your registered email address.

Step10: Prometric ID confirmation

Please check Prometric ID written in the email sent from "[email protected]".

Test Scheduling

Step 1: Taking a photo of your face (if taking the exam in Japan)

If you are taking the test in Japan, a photograph of your face is required to reserve the test. Please check the regulations for valid facial photos and prepare a facial photo.

Step2: Login

You can go to the login screen by clicking "Login" on each exam's dedicated page.

If you do not have a Prometric ID, please create one first.

Step3: Test reservation

Click "Scheduling Test."
If you have any Test Scheduling, they will be displayed on this screen.

Step 4: Confirm registration information/agreements

Please confirm your agreement to the test terms and conditions and Prometric ID registration information.

Step5: Exam selection

Please select Test you would like Scheduling.

Step6: Special item input

Some of the information you entered (date of birth, gender, nationality, etc.) will be displayed in your score report, so please make sure to enter it correctly.
If you make a mistake, you will need to cancel your reservation and start the reservation process all over again.

Step7: Date/time/ Test Center search

Select the desired test date and area and click "Search for Test Center" to display available Test Center and available seats.
The available seats are displayed in different colors according to the exam start time. Please select the exam start time of your preferred Test Center.

Step 8: Upload your face photo (if taking the exam in Japan)

日本国内で受験する場合、確認書に表示される、受験者本人の顔写真をアップロードします。
規格を満たさない顔写真を登録した場合、当日の受験をお断りする場合や合格証明として利用できない可能性があります。
また、予約完了後に顔写真の変更はできません。

Step9: Payment method selection

The available payment methods will be displayed.
The payment methods you can choose differ depending on the country where you are taking the test. For more information, please see "Payment methods by country".

When using a credit card

Please check the terms of use and agreement before entering your card information.

If you use an e-wallet

Follow the on-screen instructions and enter your information.

If using Paypay

Follow the on-screen instructions and scan the QR code.

If using Voucher

Please enter your Voucher number.
If the expiration date has passed, it cannot be used.

Step10: Reservation completed

Once payment is complete, your reservation is complete.

After logging in, you can check your reserved exams on the screen.
You can view Confirmation Letter, change reservation details, cancel, etc.
If you take the test in Japan, you can receive a web receipt after taking the test.

Confirmation Letter

You can print out Confirmation Letter that includes your test reservation details, what to bring on the day, and a map of Test Center.

Change/Cancellation

Log in from the dedicated page for Test you want to change or cancel.
Click "Change" to make changes or "Cancel" to cancel.

Notes

  • Depending on Test, changes or cancellations may not be possible.
  • If the deadline has passed, changes or cancellations cannot be made.
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