Description based on Specified Commercial Transactions Law
1.Notation regarding Test distribution service
Sales company name
Prometric Japan Co., Ltd.
representative
Representative Director James Hagenbucher
location
Ochanomizu Sola City Academia 5F, 4-6 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
telephone number
Accounting Department: 03-6635-9479
The phone number above is the main number for the accounting department.
Questions regarding billing and payment operations can only be answered using the inquiry form.
Business hours: 9:00-18:00 (excluding Saturdays, Sundays, holidays, and New Year holidays)
email address
Service price
List of each Test Scheduling page and each Test list page
Necessary fees other than service price
1.Consumption tax
2. Payment fee for advance payment (if you choose convenience store/Pay-easy payment)
| Total Price for one application (tax included) | Payment fee (tax included) |
|---|---|
| Less than 10,000 yen | 242円 |
| 10,000 yen or more but less than 30,000 yen | 314円 |
| If the amount is 30,000 yen or more | 419円 |
3. Storage fee for deferred payment (receipt fee when using payment slip)
*Applicable only to some Scheduling, such as Group Registration
| Total billing Price | Storage fee (tax included) |
|---|---|
| Less than 10,000 yen | 66円 |
| 10,000 yen or more but less than 50,000 yen | 110円 |
| If the amount is 50,000 yen or more | 330円 |
*Customers are responsible for paying the bank transfer fee.
Payment Method
- Payment method for advance payment: Credit card, convenience store payment, Pay-easy payment, PayPay payment, Ewallet payment
- Payment method for deferred payment: Bank transfer, convenience store payment (payment slip)
Due date for payment
| Credit card | The Test Fee will be charged to your credit card company when Scheduling is completed. |
|---|---|
| Convenience store payment/Pay-easy payment | We will inform you about each Test Scheduling. |
| Bank transfer/convenience store payment (payment slip) | 11 days after the invoice issue date. Please check the payment deadline stated on your invoice for details. Note) An invoice will be issued after Test. Please check the details page of each Test for the timing of invoice issuance. |
| e-wallet | The Test Fee will be charged to your credit card company when Scheduling is completed. |
| PayPay | The Test Fee will be charged to your credit card company when Scheduling is completed. |
Date of service provision
Scheduling Test date
About changes
The areas that can be changed by the change acceptance deadline (*1) are as follows:
- exam date
- Test Center
*1.The deadline for accepting changes varies depending on Test Scheduling. Please note that you will be notified when Scheduling is confirmed.
You can make as many changes as you like up to the change deadline, but please note that changes cannot be made more than 365 days after your initial application.
Cancellation
Cancellation due to Candidate 's convenience
You can cancel Scheduling Test up to the cancellation deadline. However, you will be required to pay the fees listed in the next section.
Cancellations cannot be made after the cancellation deadline. Also, if you do not complete the cancellation procedure by the application deadline and are Absence On the test day, no refund will be given.
Automatic cancellation due to payment expiration
If you choose convenience store/Pay-easy payment, please note that if payment is not confirmed by the payment deadline, your Scheduling will be automatically canceled.
Regarding refunds (convenience store/Pay-easy payment only)
If Candidate wishes to cancel after completing the payment procedure by paying at a convenience store or Pay-easy, Price minus the refund fee (*2) and payment fee (*3) will be refunded.
*2. Refund fee is a flat rate of 550 yen (tax included)
*3. For payment fees, please refer to the required fees other than the service price.
Note) When making a refund, you will need to specify refund information such as bank information.
2.Notation regarding sales of examination tickets (Voucher)
Sales company name
Prometric Japan Co., Ltd.
representative
Representative Director James Hagenbucher
location
Ochanomizu Sola City Academia 5F, 4-6 Kanda Surugadai, Chiyoda-ku, Tokyo 101-0062
telephone number
Inquiries regarding payment of examination tickets (Voucher)
Accounting Department: 03-6635-9479
The phone number above is the main number for the accounting department.
Inquiries regarding payment of exam tickets (Voucher) are only accepted through the inquiry form.
Business hours: 9:00-18:00 (excluding Saturdays, Sundays, holidays, and New Year holidays)
email address
Product offer price
Listed on each exam ticket (Voucher) application form
Necessary charges other than the product offering price
- consumption tax
- Shipping fee: 550 yen (tax included)
(When purchasing an exam ticket *Except when requesting an electronic exam ticket (Voucher))
Some exam tickets may differ. Please check the application form at the time of purchase.
Payment Method
Bank transfer, credit card (only for online purchases)
Payment date
Predetermined payment date
Product delivery date
Approximately 7 days from the application date
*If we are only accepting applications in advance for exam tickets, we will inform you about 7 days from the start date of issuance. If paying by credit card, the card will be issued after the purchase procedure is completed.
Regarding cancellations and changes after ordering
It is not possible to change the product or cancel the order after applying due to the customer's convenience.