Reasonable Accommodation
If you require reasonable accommodation to take the test, you must apply before Scheduling Test. Please check the application procedure before applying and apply using the "Consideration Application Form".
Depending on the content of the application, it may take a minimum of one week to a maximum of four weeks from application to confirmation of whether or not the application will be accepted. Please also note that we may not be able to meet your request.
You can check the wheelchair accessibility status of each Test Center from the "Test Center List/Search" page.
No advance application is required to bring the following items. On the day of the test, please let Test Center desk know that you would like to bring it with you. Hearing aids with communication functions such as Bluetooth or other items with electronic functions are not allowed.
- Magnifiers, loupes, hearing aids, canes
- Prosthetic arms, prosthetic legs, and auxiliary devices used to alleviate functional disorders of the limbs and trunk.
Application procedure
Step1: Application
Please enter your request in the consideration request form and apply.
Depending on Test and application content, you may be required to submit supporting documents (such as a doctor's certificate, disability certificate, etc.) at the time of application.
If you wish to take the test in a wheelchair, you will need information about the width of your wheelchair and the height from the floor to the armrest. Please check before applying.
Step2: Confirm application details
Based on the content of your application, Prometric or the test sponsor organization will consider whether to provide reasonable accommodation.
Step3: Notification of response details
We will respond to the applicant via email or phone regarding the details of our response.
We may conduct additional hearings.
Step4: Scheduling completed
Candidate must complete the reservation themselves based on the instructions from our company.
Once you have made your reservation, please contact customer service with your reservation details (Test Center, test date, start time).
Please note that if we do not hear from you, we may not be able to respond on the day of the test.