Inquiry

[Information-technology Promotion Agency] Information Technology Passport Examination

Reception Hours 8:00-19:00 (excluding holidays such as year-end and New Year holidays)

• If you contact us by email, please refrain from sending specific emails.

[The General Insurance Association of Japan] Non-life insurance agent examination

Reception Hours 9:00-18:00 (excluding Sundays, holidays, and year-end and New Year holidays)

• On Saturday, we will only be able to accommodate those who will be taking the exam at Test Center on the day of the exam, and those who will be taking the non-life insurance general exam online exam.
• For information on taking and completing the Sompo Insurance University Curriculum Education Program, please use the Educational Affairs Center.

[The Life Insurance Association of Japan] Industry common Test

Reception Hours 9:00-18:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)

• If you wish to reschedule On the test day of the test, please contact us by 6:00 pm on the next business day of exam date.
• For inquiries regarding Test applications, etc., please contact the agent in charge of application.
• Inquiries using the inquiry form can be used after logging into the "CBT application system".

SPI3 (Test Center Help Desk)

Reception Hours 9:00-18:00 (excluding year-end and New Year holidays)

• Please be able to use your computer when making a call.

Specified Skilled Worker Test

Reception Hours 9:00-17:00 (excluding Saturdays, Sundays, Japanese holidays, and New Year's holidays)

[Operation Manager Test Center] Operation Manager Test

Reception Hours 9:00-17:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)

• For inquiries regarding application, please press number 1. For inquiries regarding Test Center reservations, please press number 2.
• Outside of Reception Hours, only audio guidance is available. Operators will be available on Saturdays, Sundays, and holidays during Test period.
• To check the exam outline, apply for the exam, and reserve Test Center, please go to the "Operation Manager Examination Center Home Page".