Inquiry
Inquiry type
Please select your desired contact information.
- Specified Skilled Worker Examination
- [Japan Securities Dealers Association] Sales agent qualification Test
Financial Instruments Business Basic Test - [Information-technology Promotion Agency] Information Technology Passport Examination
- [The General Insurance Association of Japan] Non-life insurance agent exam
- [The Life Insurance Association of Japan] Industry common Test
- SPI3
- [Operation Manager Test Center] Operation Manager Test
- [Nagase Toshin Digital University Co., Ltd.]
Nationwide Unified Digital Skills Test - [Inquiries regarding other exams] Prometric Customer Service
For Candidate: Inquiries regarding Test
Questions frequently asked by Candidate are summarized in Frequently Asked Questions. Please check before contacting us.
[Japan Securities Dealers Association] Salesperson Qualification Test /Financial Instruments Business Basic Test
Reception Hours 9:00-18:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)
TEL.03-6635-9408
[Information-technology Promotion Agency] Information Technology Passport Examination
Reception Hours 8:00-19:00 (excluding holidays such as year-end and New Year holidays)
TEL.03-6631-0608
- If you would like to contact us by email, please see "Inquiries regarding Information Technology Passport Examination."
[The General Insurance Association of Japan] Non-life insurance agent examination
Reception Hours 9:00-18:00 (excluding Sundays, holidays, and year-end and New Year holidays)
- On Saturday, we will only be able to accommodate those who will be taking the exam at Test Center on the day of the exam, and those who will be taking the non-life insurance general exam online exam.
- For information on taking and completing the Sompo Insurance University Curriculum Education Program, please use the Educational Affairs Center.
[The Life Insurance Association of Japan] Industry common Test
Reception Hours 9:00-18:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)
TEL.03-6631-0595
- If you wish to reschedule On the test day of the test, please contact us by 6:00 pm on the next business day of exam date.
- For inquiries regarding Test applications, etc., please contact the agent in charge of application.
- Inquiries using the inquiry form can be used after logging into the "CBT application system".
SPI3 (Test Center Help Desk)
Reception Hours 9:00-18:00 (excluding year-end and New Year holidays)
TEL.0570-081-818
- Please be able to use your computer when making a call.
[Operation Manager Test Center] Operation Manager Test
Reception Hours 9:00-17:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)
- For inquiries regarding application, please press number 1. For inquiries regarding Test Center reservations, please press number 2.
- Outside of Reception Hours, only audio guidance is available. Operators will be available on Saturdays, Sundays, and holidays during Test period.
- To check the exam outline, apply for the exam, and reserve Test Center, please go to the "Operation Manager Examination Center Home Page".
[Nagase Co., Ltd. Toshin Digital University] National Unified Digital Skills Test
Reception hours: 9:00-18:00 (excluding public holidays and New Year's holidays)
- We also have a chatbot available on the "Test Page."
Prometric Customer Service Center
Reception Hours 9:00-18:00 (excluding Saturdays, Sundays, holidays, and year-end and New Year holidays)
TEL.03-6635-9480
- For inquiries regarding passing certificates/certificates, please contact the organization Test Sponsor Test.